Support

Not affiliated with USCIS or any government agency. We can't answer questions about your application, case status, or interview appointment. For those, contact USCIS or a qualified immigration attorney.

Contact us

Email vetfile.support@gmail.com, or tap Settings > Contact support in Civicue. That opens an email with your app version, iOS version, iPhone model, and whether you have Pro already filled in. It never includes your progress, state, or interview date. We're a small independent team and usually reply within 2 business days.
To help us help you, please include:

your iPhone model and iOS version (Settings > General > About),
the Civicue version (shown at the bottom of Settings), and
what happened, and a screenshot if you can.

Please don't send us your A-number, receipt number, or immigration documents. We don't need them.

Frequently asked questions

Is this the official USCIS app?

No. Civicue is an independent study app. The questions and answers come word for word from USCIS's public study materials, and the app links to them. Always check uscis.gov/citizenship for the official, current materials.

Which test should I study, 2025 or 2008?

USCIS uses the 2025 civics test (128 questions; the officer asks up to 20 and you need 12 right) if you filed your Form N-400 on or after October 20, 2025. If you filed before October 20, 2025, you take the 2008 civics test (100 questions; up to 10 asked, 6 to pass). The app asks when you filed and picks the right one. You can switch versions anytime in Settings > Test version (free); your progress is saved separately for each. Check USCIS test updates if you're unsure.

What is the 65/20 option?

If you're 65 or older and have been a permanent resident for 20 years or more when you file, you study only the 20 starred questions and may take the test in the language of your choice. Turn it on in Settings (free).

Why does the app ask for my state?

Some questions ask about your state, like your U.S. Senators, your Governor, or your state capital. The app uses your state only to show the right answers. It stays on your phone.

Are the answers about officials current?

Each answer shows the date we last checked it. Officials can change after an election, appointment, or resignation, so check uscis.gov/citizenship/testupdates and your state's official website before your interview. We update the answers in app updates.

How does the mock interview work?

The app reads each question aloud like an officer would. Say your answer out loud, then tap Right or Wrong. Like the real test, it stops early once you've passed or can no longer pass, and then shows the questions you missed. Civicue doesn't use the microphone; you grade yourself.

I can't hear the questions.

Check that your iPhone isn't on silent and the volume is up. Read aloud uses the English voices built into iOS. You can add or change voices in iOS Settings > Accessibility > Spoken Content > Voices, and change the speed in Civicue Settings.

Do I need an account? Where is my data?

No account. Everything stays on your device. We can't see your progress and don't have a copy. Details are in our Privacy Policy.

I got a new phone. How do I keep my progress?

Restore your new phone from an iCloud Backup of the old one. Then tap Restore purchases in Settings if you have Pro.

What does free include?

The first 20 questions of your test version (or all 20 on the 65/20 list), 1 mock interview a day, the daily study set, switching between the 2025 and 2008 test versions, your study plan and progress, and reminders.

What does Pro include?

Every question in your test version, unlimited mock interviews, the weak-questions drill, and read-aloud on flashcards. Lifetime: One payment. No subscription. Includes Pro features we add later. Stays with your Apple Account.

What does Pro cost?

Current US list prices (the app shows the live price for your country):

Lifetime: $9.99, one payment (no subscription)
Monthly: $2.99 per month, renews until you cancel

There's no free trial: the free features (the first 20 questions and a mock interview every day) are free for as long as you like.

Will this guarantee I pass?

No app can guarantee that. Civicue helps you practice the civics part. The interview also tests English reading, writing and speaking, and USCIS reviews your whole application.

How do I restore my purchase?

Open Civicue > Settings > Restore purchases, signed in with the same Apple Account you bought with. If it says "No purchases found", you may have bought with a different Apple Account.

How do I cancel my subscription?

Subscriptions are managed by Apple. If you have a Pro subscription, tap Settings > Manage subscription in Civicue, or go to iOS Settings > [your name] > Subscriptions > Civicue > Cancel. Cancel at least 24 hours before the renewal date to avoid being charged for the next month. Lifetime is a one-time purchase and never renews. Deleting the app doesn't cancel it. Apple's guide.

Can I get a refund?

Apple handles all App Store payments and refunds, so we can't refund you directly. Request one at reportaproblem.apple.com (Apple's guide).

My daily reminder isn't showing up.

Check that notifications are on: iOS Settings > Notifications > Civicue.
Check Focus and Do Not Disturb.
In Civicue Settings, confirm the reminder isn't Off.
Open the app once in a while so it can refresh scheduled reminders.

Does Civicue work offline?

Yes. Everything works offline except buying and restoring Pro.

Is there an Android or iPad version?

Not yet. Civicue is an iPhone app; on iPad it runs in iPhone compatibility mode.